Missions
Take on missions, earn points, and unlock exclusive rewards.
Benefits
Redeem your points for exclusive vouchers and rewards.
Membership Levels
Earn more as you grow with us.
FAQ
What is BEst Friends Community?
BEst Friends Community is a loyalty program by Botanical Essentials, created to appreciate our customers beyond every purchase.
As a member, you earn points from simple actions—shopping, completing your profile, subscribing to our newsletter, or leaving a review—which can be redeemed for exclusive rewards.
There are two membership tiers: Newbie and VIP, each offering different benefits as your journey with us grows.
What are the benefits can BEst Friends Community get?
By becoming a member of BEst Friends Community, you can collect shopping points with every purchase, redeem them for special discounts, and enjoy special privilege from our partners.
How do I join BEst Friends Community?
To join,
- Register your account on our website.
- Start shopping and earn points automatically.
- Watch your level grow as your points increase.
When is my BEst Friends Account activated?
Your membership activates immediately after you opt in.
How do I get BEst Friends points?
You can earn points automatically by completing the following activities:
- Creating an account
- Completing your profile data
- Subscribing to our newsletter
- Making a purchase on our website (minimum IDR 10,000)
- Leaving a review on our website
How do I find out how many points I have?
You can check your points on your account on this website.
How long does it take for my earn BEst Friends Points to be reflected in my account?
Any BE Points earned from qualifying purchases and reviews will be reflected in your account within one (1) working day. Profile-completion points will be updated automatically.
How do I redeem the points?
Your BE Points can be exchanged for various discount vouchers.
How do I upgrade from Newbie to VIP?
Unlocked VIP tier with a minimum accumulated spending of Rp3,000,000.
How long are rewards vouchers valid for?
All Rewards vouchers are valid for sixty (60) days from the date of online redemption.
Will my membership expire?
Your membership is valid for a lifetime. However, your membership tier may change or expire based on your activity and points balance.
Will my BEst Friends Point Rewards expire?
Yes. Each BEst Friends Point is valid for 12 months from the transaction date when the point is earned.
For example, points earned on 15 March 2025 will be valid until 14 March 2026.
Points earned on different dates will have different expiration dates, based on when each transaction occurs.
Upgrading your membership tier (from Newbie to VIP) does not extend or change the validity period of existing points.
We recommend redeeming your points before they expire to make the most of your rewards.